FAQs

The Frequently Asked Questions (FAQs) section provides information and resources relating to common questions relating to Tyres and Service. 

Found something not covered in our Knowledge Base or FAQs? Ask our helpful support team here for assistance.

Can I add a YouTube video to my site?

Yes, embedding a YouTube video is a simple process which can add another dimension to your Tyres and Service site. See our Knowledge Base Article on Embedding YouTube Videos for detailed instructions.

Can I change the "Brands We Offer" images?

The actual images within the "Brands We Offer" section cannot be altered, the images are automatically taken from our database to ensure all graphics remain in line with each brand's corporate image. The actual brands offered can be altered however, by visiting the Tyres and Service admin.

Can I change the areas served content?

Yes. The areas served content can be altered through the Tyres and Service admin. For more detailed instructions on how to amend the areas served content, our Knowledge Base Article provides an in-depth guide.

Can I change the images used on the site?

Yes. The logo, banner and background images can all be changed through the Tyres and Service admin, where a set of default images have been provided to choose from. View on Knowledge Base Article on how to change branding images for detailed instructions on how to customise these images.

 

Alternatively, user-created images can be uploaded and used both on standard pages, and to replace the default graphics provided - see our Knowledge Base Article for instructions on how to upload images and also our Knowledge Base Article on image optimisation for more information.

Can I create my own pages with unique content?

Yes. Pages can be created through the Tyres and Service admin, where a range of customisable options are provided as well as the ability to insert images and video if required.

Can I find out how well my Tyres and Service site is performing?

Yes. A variety of user analytic reports are available on the Tyres and Service admin (requires your Tyres and Service username and password). These reports provide an at-a-glance view of how the site is performing in terms of viewership and other key statistics to figure out what works best for your business.

Can I incorporate my company's social media sites?

Yes. Social media pages can be incorporated into your Tyres and Service site through the Tyres and Service admin. The relevant icons and links will be generated automatically and help to provide a bigger online presence for your business. For a more detailed overview of incorporating social media, visit our Knowledge Base article on incorporating social media on your Tyres and Service site.

Do I need to provide my own tyre data?

No. Our extensive tyre database populates your Tyres and Service site with all of the correct products and brands your garage offers. Our partnership with suppliers ensures that all stock data is up-to-date and most importantly, correct.

Do users need to register to book tyre fittings?

No. Each Tyres and Service site has been designed to keep user obstructions to an absolute minimum - site users can book tyre fittings without registering an account or providing billing information (which is handled at the fitting itself).

How can I access the Forum to post a comment?

The forums can be accessed via the Support Centre under the heading "Forum". 

 

Note: You will need to have registered an account to Tyres and Service to view the forums.

How can I edit my Tyres and Service site?

Your Tyres and Service site can be altered through the fitting centre admin, found here. Alternatively, you can access the admin dashboard by going to your website and clicking the "Manage my website" link at the bottom.

 

Note: You will be required to provide your username and password, which are provided when the site is created.

How can I find out my password or username?

If you forget your password, go to the Tyres and Service admin and follow the forgotten password process (this will require access to the email address that your Tyres and Service account was set up with). This will allow you to reset the password to a new one.

 

If you cannot remember your username, it is the email address that the Tyres and Service account was set up with.

How do I submit an enquiry?

You can submit an enquiry through the contact form, where our support team will respond to your enquiry as soon as possible.

How does this website work?

This website provides an informative support hub for your Tyres and Service website as well as a platform for discussion with other Tyres and Service users. This website aims to effectively eradicate any stress associated with getting your Tyres and Service site performing to its fullest potential.

How well will my Tyres and Service site rank on search engines?

Very well. The latest Google search algorithms prioritise smaller, local businesses ahead of large corporations, which in turn benefits the type of consumer we are looking to help with Tyres and Service. On top of this fact, we employ several measures under the hood to boost Search Engine Optimization (SEO) as much as possible, ensuring that any search engine query relating to tyres in your local area will link directly to your Tyres and Service site.

Is this website responsive?

Yes! Try out the site on a desktop, mobile or tablet device and see the unique, but user-friendly display!

 

For more information on responsive design, view our Knowledge Base Article on an overview of responsive design.

Will my Tyres and Service site be responsive?

Yes. All Tyres and Service sites created are by default, responsively designed, meaning the site fluidly adapts to all viewing devices without the need to worry about catering to a specific audience.

 

For more information on responsive design, view our Knowledge Base Article on an overview of responsive design.

Will there be any updates/additions to Tyres and Service?

Yes. Tyres and Service is an evolving system that incorporates new updates and additions based on your feedback and business acumen. Any site updates and additions are automated and thus do not require any work from the user to reap the benefits.

Won't all of the Tyres and Service sites look and feel the same?

Not at all. Each Tyres and Service site is customisable in a myriad of ways, including:

 

  • Colour scheme
  • Company logo/background/banner images
  • Site layout
  • Pricing structures including markup percentages
  • Site content including additional pages, company history, other services etc.

We provide all users with various colour scheme and image options by default, and it is entirely your choice to customise as much or as little as you wish.

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